Sustainability is a core aspect for us along the entire value chain. This not only includes our own production process but also upstream and downstream activities.
All wood products and items made from wood-based materials produced by Schüller stand out for their use of PEFC-certified materials and goods from controlled sources, showing consideration for the environment through sustainable
forestry.
To produce our kitchens and furniture at our Herrieden site, we use wood as our main raw material. More precisely, when building our carcases, it is mainly wood-based materials that we use. These are complemented by components and purchased parts like electrical appliances.
We predominantly obtain our wood-based materials and other components from suppliers in Germany and Europe with whom we maintain long-standing, long-term and collaborative partnerships. Short transportation routes are another advantage of our purchasing behaviour.
With a purchasing volume of 59.99% in Germany, as well as seeing strategic benefits for our company’s raw material acquisition, we also contribute towards strengthening the local economy.
For this reason, we define our local suppliers as partners based in Germany.
Every year we produce around 170,000 kitchens, which corresponds to an average of 760 kitchens a day. Each kitchen is tailored to customer requirements.
Our focus is on the maxim ‘What we can do ourselves, we will do ourselves’. This explains our exceptionally high vertical integration in all areas, which makes us quick and efficient as a company.
Our base in the Middle Franconian town of Herrieden is also our only commercial unit and production site. Our value chain here includes storage, cutting, surface processing and finishing, worktop production, special production, final assembly, packaging and dispatch.
After the orders to be delivered have been prepared in our logistics hub, they are checked to ensure that they are complete according to route planning and order of delivery. They are then loaded into one of our 74 HGVs or collected by one of our long-standing logistics partners and sent to our retail partners.
The supporting procurement, organisation, marketing and sales processes are also extremely important in the value chain.
To ensure quality throughout the value chain, our understanding of quality does not end at the factory doors. At the destination, we ensure that deliveries are fully unloaded according to the corresponding orders. This makes life easier for our customers, avoids delays and complaints and boosts customer satisfaction. We also place great importance on the quality of both protective and transport packaging.
Personal, trustworthy contact in our long-term business relationships is important to us. Alongside our back office and field sales department, we offer a comprehensive online service that includes in-house and online training, as well as order-related information and news.